- Create .Net programs and add-ins to extend the capabilities of the new CRM.
- Build PHP based web application as a customer facing platform for Oracle Service Cloud
- Create web services based integrations between the new CRM and other internal systems
- Enhance the deployed solutions on a need basis
- Perform unit testing and integration testing for the solutions built.
- Basic knowledge of CRM system administration (essential)
- System integration using Web Services/API (essential)
- Sound Web Development Skills (CSS, HTML, PHP) (essential)
- Sound working knowledge of VB.net and PHP (essential). At least 5 years of solid development experience preferred
- Excellent troubleshooting skills (essential)
- Experience of QA’ing other people’s work (essential)
- Knowledge/Experience of Oracle Service Cloud (RightNow CX) (not essential)
- Knowledge of Agile methodology (not essential)