JOB Description
- To work within the TDP Operations (TOP) team with main responsibility to manage support issues and ensure they are dealt within SLA and taking the follow up actions to ensure issues do not re-occur.
Qualifications:
- Candidate must possess at least a Bachelor’s/ College Degree, Engineering (Computer/ Telecommunication), Computer Science/ Information Technology or equivalent
- Linux/Unix administration skills required, knowledge of scripting is a plus
- Working knowledge of Java, JBoss, Apache Tomcat, Oracle, SQL, Postgres, CVS/SVN, XML
- Strong analytical and investigative skills
- Implementation work experience (for senior role)
- Excellent customer service, communication and interpersonal skills
- Experience knowledge of Enterprise monitoring solutions
- Development (Java) and scripting skills (Preferred)
- Quick learner with willingness to share knowledge and ideas.
- Self-motivated
- Team player
- Previous experience in a Travel Industry (Preferred)