Duties & Responsibilities:
- Liaises extensively with system owners and users to understand and validate business
requirements - Analyzes business requirements vis-à- vis existing processes and systems, proposes technically
feasible solutions, and recommends the best option based on pros and cons of each solution - Incorporates business process improvements for operational efficiency into the overall solution
- Prepares detailed Functional and System Requirements Specification documents with business
rules and system logic, data requirements and flow, wireframe diagrams, report formats,
functional and non-functional requirements, and other detailed deliverables - Works closely with application developers to ensure that the system is built as envisioned and
conforming with technical and client requirements - Works closely with Systems Quality Assurance Team to ensure compliance of delivered systems
with specifications documents - Facilitates user acceptance testing activities
- Provides training to system trainers and users
- Generates detailed project plans and supervises delivery and implementation of assigned
systems and projects - Analyzes incidents encountered in live operations and determines corresponding system
enhancements and fixes required - Performs other related duties that may be assigned from time to time
Minimum Education Required:
- Graduate of a 4-year IT or computer-related college course
Minimum Relevant Experience Required:
- Over 5 years
Technical Skills Required:
- Solid understanding of the current IT systems environment and
development paths - Knowledgeable in prevalent operating systems (Windows, Linux)
and programming languages (.NET, C#, Java, SQL scripting) - Software development/programming and design experience
would be an advantage - Certification in Systems Analysis and/or Technical Writing a plus
Other competencies, skills, licensure required:
- Strong analytical skills
- Good logical problem-solving attitude and skills
- Attention to details
- Highly creative and innovative
- Works well in a team setting
- Excellent oral and written communication skills, including technical
writing skills - Good inter-personal skills
- Leadership skills
- Quick to adapt, flexible, assertive, with initiative
- Strong client orientation