Systems Department

Business Systems Analyst

Regular

Duties & Responsibilities:

  1. Liaises extensively with system owners and users to understand and validate business
    requirements
  2. Analyzes business requirements vis-à- vis existing processes and systems, proposes technically
    feasible solutions, and recommends the best option based on pros and cons of each solution
  3. Incorporates business process improvements for operational efficiency into the overall solution
  4. Prepares detailed Functional and System Requirements Specification documents with business
    rules and system logic, data requirements and flow, wireframe diagrams, report formats,
    functional and non-functional requirements, and other detailed deliverables
  5. Works closely with application developers to ensure that the system is built as envisioned and
    conforming with technical and client requirements
  6. Works closely with Systems Quality Assurance Team to ensure compliance of delivered systems
    with specifications documents
  7. Facilitates user acceptance testing activities
  8. Provides training to system trainers and users
  9. Generates detailed project plans and supervises delivery and implementation of assigned
    systems and projects
  10. Analyzes incidents encountered in live operations and determines corresponding system
    enhancements and fixes required
  11. Performs other related duties that may be assigned from time to time

Minimum Education Required:

  • Graduate of a 4-year IT or computer-related college course

Minimum Relevant Experience Required:

  1. Over 5 years

Technical Skills Required:

  1. Solid understanding of the current IT systems environment and
    development paths
  2. Knowledgeable in prevalent operating systems (Windows, Linux)
    and programming languages (.NET, C#, Java, SQL scripting)
  3. Software development/programming and design experience
    would be an advantage
  4. Certification in Systems Analysis and/or Technical Writing a plus

Other competencies, skills, licensure required:

  1. Strong analytical skills
  2. Good logical problem-solving attitude and skills
  3.  Attention to details
  4. Highly creative and innovative
  5. Works well in a team setting
  6. Excellent oral and written communication skills, including technical
    writing skills
  7. Good inter-personal skills
  8. Leadership skills
  9. Quick to adapt, flexible, assertive, with initiative
  10. Strong client orientation
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